Software Engineer Resume
Experience
Software Engineer II
Ontik Technology
Jul 2025 — Present
Promoted to Software Engineer II in recognition of consistent technical contributions, ownership of complex features, and successful delivery across enterprise applications and SaaS products.
Current Client Assignment (Apr 2026 — Present): Senior Backend Engineer (Staff Augmentation), contributing full-stack development to an enterprise retail and business management platform across NestJS and MySQL backend services, Next.js administration and POS interfaces, and Python Flask-based supporting services.
As a Full-Stack Software Engineer, I design and develop scalable web applications and enterprise solutions, working across backend development, modern frontend engineering, third-party integrations, cloud infrastructure, and application performance. I collaborate closely with product managers, designers, QA engineers, and stakeholders to deliver secure, maintainable, and production-ready software.
Key Contributions
- Develop and maintain NestJS and MySQL backend services alongside Next.js administration and POS interfaces for an enterprise retail platform.
- Support product-sales and POS device workflows through Python Flask-based supporting services.
- Delivered retail operations across stock adjustments, barcode catalogs, product exports, promotions, supplier returns, product locking, and approval workflows.
- Enhanced sales and POS workflows through invoice redesign and reporting improvements for order dates and redeemed loyalty points.
- Improved operational release management for services supporting POS environments.
- Investigate production issues across interconnected retail modules and deliver coordinated backend and frontend fixes.
- Design and develop scalable full-stack applications using Next.js, TypeScript, Laravel, Node.js, and Express.js.
- Build secure REST APIs, authentication systems, and role-based access control (RBAC).
- Translate Figma designs into responsive, accessible, and production-ready user interfaces.
- Design, develop, enhance, and maintain third-party integrations across payment gateways, messaging platforms, analytics services, authentication providers, and business APIs.
- Optimize application performance, database queries, API efficiency, and frontend rendering to improve scalability, maintainability, and user experience.
- Deploy and maintain applications using Docker, Nginx, AWS EC2, Google Cloud Platform, and Vercel while working with PostgreSQL, MySQL, and Redis to build scalable production systems.
- Participate in architecture discussions, code reviews, production debugging, and continuous platform improvement.
Software Engineer
Ontik Technology
May 2022 - Jul 2025
Joined Ontik Technology as a Software Engineer, contributing to the development of SaaS products, enterprise applications, CRM systems, ERP platforms, healthcare solutions, and customer-facing web applications. During this period, I built strong expertise in backend engineering, API integrations, frontend development, cloud deployment, and performance optimization while delivering production-ready solutions across multiple industries.
Software Engineer (SaaS Platform)
LazyChat
May 2022 - Jun 2023
Joined LazyChat while it operated as Ontik Technology's flagship SaaS product, contributing to the development of a customer engagement and automation platform that helps businesses streamline communication, customer support, and e-commerce workflows across multiple channels.
As a Software Engineer, I worked across both backend and frontend development, building scalable features, third-party integrations, chatbot automation, Shopify solutions, and user-facing interfaces while collaborating closely with product, frontend, and QA teams.
Key Contributions
- Developed chatbot automation across three messaging platforms—WhatsApp, Instagram, and Viber—to support automated customer communication and commerce workflows.
- Built real-time, two-way Shopify synchronization for products, customers, and orders, and developed a custom Laravel Shopify application.
- Integrated Stripe, Twilio SMS, and Gmail APIs for subscription billing, automated messaging, and customer communication.
- Delivered Laravel backend services and responsive Blade interfaces while modernizing traditional CRUD modules into AJAX-based workflows.
- Improved release confidence and maintainability through PHPUnit test suites, technical documentation, API refinement, and cross-functional collaboration.
Junior Backend Web Developer
Antopolis
Sep 2021 - Apr 2022
Joined Antopolis as a Junior Backend Web Developer, where I contributed to the development of multiple client projects across education, business management, web directories, e-commerce, and publishing platforms. During my time there, I strengthened my expertise in Laravel, PHP, MySQL, and modern web development practices by building production-ready applications and enhancing existing systems.
Key Responsibilities
- Developed backend services and business applications using Laravel, PHP, and MySQL.
- Built responsive user interfaces using Blade, Bootstrap, JavaScript, jQuery, and AJAX.
- Designed and optimized relational database schemas to support scalable web applications.
- Developed new modules and enhanced existing applications by implementing features, resolving bugs, and improving overall system reliability.
- Collaborated with senior developers and project stakeholders to deliver business requirements on schedule.
- Used Git for version control and collaborative software development.
- Participated in debugging, testing, documentation, and continuous improvement of production applications.
Web Developer
MF Asia Ltd · Apprenticeship
Jun 2019 — Feb 2020 · 9 mos
Dhaka, Bangladesh · Hybrid
Completed an industry apprenticeship at MF Asia Ltd., contributing to the design and development of DSF (Dynamic Form Generation and Real-time Service Tracking for Paperless Office), a web-based facilities management solution that digitized service requests and streamlined request tracking through a paperless workflow. This experience provided hands-on exposure to professional software development practices, system design, client collaboration, and technical documentation.
Key Responsibilities
- Acted as the primary technical contributor within a five-member development team, leading system analysis, database design, application architecture, and implementation.
- Developed backend functionality using Core PHP and MySQL.
- Built responsive user interfaces using HTML, CSS, Bootstrap, JavaScript, jQuery, and AJAX.
- Designed and implemented dynamic form generation and real-time service request tracking for paperless office operations.
- Integrated the Twilio SMS API to automate service request notifications and improve communication workflows.
- Collaborated with industry mentors and stakeholders to gather requirements, refine features, and deliver project milestones.
- Prepared technical documentation and participated in testing, debugging, and project demonstrations.
- Used Git for version control and collaborative software development.
Education
Computer Science and Engineering
United International University, UIU
My Skills
Software Engineer specializing in Laravel, NestJS, and Next.js, with experience building scalable SaaS platforms, REST APIs, and end-to-end full-stack products.